Based in Toronto, Anna has over 30 years’ experience as a senior manager in the community health and social service sector. Anna has provided strategic leadership and vision to a number of innovative and successful clinical and community programs, including the Sherbourne Health Centre and Central Toronto CHC. In her CHC leadership roles, she has spearheaded equity-seeking projects, including developing client engagement tools and processes. Anna has a deep understanding of the importance and the complexities of client engagement in the CHC context and is current on best practices in the sector. In addition to her CHC work, Anna is also a writer, health researcher and trainer.